Frontpoint vs. Simplisafe – An In-depth Comparison

Both Frontpoint Protection Package and Simplisafe are excellent choices for your home security system.

Their reputations are also both great and frankly, it’s quite a difficult job to compare them.

Let’s see how each of them stacks up in this home security head-to-head.

The Contract

Simplisafe does not require you to sign a contract in order to use their services. You simply have to pay a monthly fee and whenever you want to stop using the service, cancel the payment and that’s it. For anyone who wants basic home security with no commitment, this is clearly a very compelling option.

Frontpoint offers a contract length option between 1 and 3 years.

Depending on how long your contract is, you also receive a discount for the cost of the equipment:

However, if you cancel during the contract, you have to pay 80% of the outstanding value of it.

There are ups and downs to having a contract, of course. If you want a stable service and want to be sure you receive quality, a contract is the best way to get that. However, if you don’t like commitments, you may want to see our guide to home security services without contracts. It all depends on your preferences and priorities.

Either way, it’s important to note that if you move to a new home or apartment, both Frontpoint and Simplisafe can move with you easily.

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Monitoring Fees and Packages

Both Frontpoint and Simplisafe offer three levels of monitoring, each package having of course its own set of advantages.

Barebones Plans

Simplisafe Live Alarm Package – $14.99/mo

The most accessible package from Simplisafe is the Live Alarm package, which costs $14.99 a month.

It includes 24/7 monitoring and the system sends alerts to the monitoring center, who call you to assess the status.

As you can see, this is a barebones, basic plan.

Basic Plans

Frontpoint Protection Package – $34.99/mo

Frontpoint’s first plan is their Protection plan for $34.99 a month, which offers monitoring plus…

  • 100% Wireless & Cellular Monitoring
  • Intrustion Protection
  • Environmental Protection (fire, gas leaks etc)
  • Life Safety
  • 24/7 Professional Service

Simplisafe Alert Package – $19.99/mo

Next up is Simplisafe’s Alert package for $19.99 a month, which offers all of the above plus text or email alerts that let you know about any incident or whenever someone comes and leaves your home. Frontpoint does not offer a similar, fragmented package cherry-picking features. However, Frontpoint does include such features in their other packages below:

High-End Plans

Simplisafe Interactive Monitoring Package – $24.99/mo

The third level package is called the Interactive monitoring in both companies. Simplisafe charges $24.99 a month for this.

Besides what you already got for the initial package, here you receive extra features, like a smartphone app that allows you to arm or disarm the system, check on the kids back home and other facilities.

Frontpoint Interactive Monitoring Package – $42.99/mo

Frontpoint’s Interactive Monitoring Package includes all the features of their Protection Plan (and all the features of Simplisafe’s Interactive Monitoring package), plus much more:

  • Everything in Protection Plan, plus…
  • Crash & Smash Protection
  • Email & Text Alerts
  • Remote Access & Control
  • Light Control (automate your lights)
  • Geo Services

Top-Of-The-Line Plans

Frontpoint Ultimate Plan – $49.99/mo

Frontpoint’s Ultimate plan costs $49.99 per month and it includes:

  • Everything in the Protection Plan + the Interactive Plan, plus…
  • Live Video Streaming
  • Motion-Activated Alerts
  • HD & Night Vision Capabilities
  • Automated Door Locks
  • Light Controls
  • Energy Management Control

Simplisafe does not have a similar package, so maybe Frontpoint wins this round.

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Pricing and Value

Even though they have similar packages, that doesn’t mean there are no other costs. They are quite transparent and have no hidden fees, but you will also have to pay for other things. Besides the packages we already presented, here you have an estimate cost.

For Simplisafe, the total cost with Live Alarm and the cost of Frontpoint’s Protection service are comparable. With Simplisafe you have to pay $424.83 for one year, while with Fronpoint the total cost is $794.83. For three years, Simplisafe will cost you $788.41, while Frontpoint $1,359.59.

Moving on to the Interactive packages for both companies, we see that for 1 year, with Simplisafe you pay $544.83, while with Frontpoint you have to get out of your pocket $890.83. For three years, the former company will cost you $1.148.41 and Frontpoint $1,647.59.

On a general note, the equipment used by Simplisafe costs less than the components from Frontpoint, so if you add more components to your service, the difference between the prices for the two systems will increase. Regarding this, Frontpoint uses GE equipment, one of the best in the world according to specialists, while Simplisafe chooses to use their own equipment, which is cheap and clunky according to some, but reliable in general.

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Home Automation Features Compared

Frontpoint offers you the great feature of including home automation in your system. Choose the Interactive package and you can control the lights remotely.

More than that, the Ultimate plan lets you control the locks and the temperature with your smartphone. The system Frontpoint uses is Z-wave, which means you can integrate other devices from other companies too, but no more than 39..

Simplisafe does not offer any home automation features, so it’s a minus point for them.

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Customer Support

They have an excellent reputation for customer service, both of the companies. Clients are very happy with the easy installation and the professional attitude of the employees, who take a proactive approach to solve their customers’ issues.

However, Frontpoint is open more hours a day than the normal working hours, whereas Simplisafe only works normal shifts. Even so, they both offer 24/7 monitoring.

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Both companies offer wireless systems, which makes everything easier.

You don’t need to have any technical knowledge to be able to install the system yourself. Even the sensors are mounted using double back tape which comes in your package.

Also, you do not need any Internet connection to use the system, which is great!

However, Frontpoint is easier to install, since you just have to switch on the control panel and place the sensors where you want. (see the installation video in our review)

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Comparison Table

Frontpoint SimpliSafe
Monitoring Fee $34.99 - $49.99 $14.99 - $24.99
Contract 1 - 3 Years
Home Automation
Wireless Systems
24/7 Professional Monitoring
More Info Check Website Check Website
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Frontpoint vs Simpisafe – Who Wins?

Though Simplisafe may appear cheaper than Frontpoint, their offerings also lack key features that Frontpoint gives you. Don’t let yourself deceived by lower costs and don’t sacrifice the safety and efficiency of your home.

There can only be one winner today, and Frontpoint is the top pick.

For more details on Frontpoint’s plans and what you get, see our review of Frontpoint Home Security. Plus see videos on how the system works and how easy it is to set up yourself in just a few minutes.

Do you need more answers about Frontpoint’s equipment, plans and pricing? Give them a call (877-619-3105). Frontpoint is famous for not being salesy on the phone. On the contrary, they focus on giving you the information you need to make a decision on your own, whether it’s with Frontpoint, or a competitor. If they don’t win your business, they use that experience to help make their products and services better. This is probably how Frontpoint got so popular so fast.

Becoming a dad ignited my interest in home security. I started with security systems and quickly fell in love with the fast-evolving internet of things (IoT). I love to review home security and smart home products, and learn about new technologies in the IoT space.
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