Link Interactive Home Security System Review (Mar 2023)

Shawn Kim

Last Updated June 23, 2018

Are you considering Link Interactive?

Hi there, and welcome to my in-depth Link Interactive review, covering monitoring plans, equipment, features, pricing, contract fine print, customer sentiment and much more.

Let’s quickly go over the basics of home security in 2017. Today you can choose from two types of security solutions:

• Self-Monitored – you get alerts on your phone and it’s up to you to call the police, fire department, or do nothing.
• Professionally monitored – you can still monitor things yourself and get alerts on your mobile devices. However, when the system detects an intrusion, it alerts a fast-response monitoring center and they call the police or fire department in seconds.

Link Interactive is among several professionally-monitored home security providers who are very popular right now, quickly gaining market share from slow-moving companies like ADT.

Let’s continue with an in-depth review of Link Interactive so that you can make an informed decision:

Link Interactive is owned by Mountain Alarm, a home security provider that has been in business since 1950.

The company is widely recognized for its reliable and effective home security solutions.

Compared to other home security systems, Link Interactive really does give you all of the “bells and whistles” in terms of features. For example, the company is especially heavy in the home automation arena, putting them in a competitive position with Vivint while having more friendly contract terms and no surprise fees.

Link Interactive Home Automation Review

For those who are unfamiliar with home security terminology, home automation is automatic control of household activities.

In this case, the home automation extends to security features. The security features that Link Interactive automates for your convenience include:

The automated technology derives from software provided by Alarm.com. The partnership between Link Interactive and Alarm.com has enabled the company to provide you with a larger array of home automation features and up-to-date technology. Since software provided by Alarm.com is used, you will need to download their application to your smart phone in order to use the automated features. Alternatively, you can also access the Alarm.com software on your computer.

Link Interactive vs Other Brands

When choosing a home security system, one of the first questions to ask is: “What makes this company different?” As Link Interactive points out, there are two key features that it offers that you cannot find elsewhere. These features include: Central Monitoring Station and a Reliable Cellular System.

The Central Monitoring System is a “backup” security system in case you do not have your smart phone to receive message alerts. Once the system realizes that you do not have a mobile device on hand, the 24/7 central station monitoring capabilities kick-in. The central monitoring station will contact you through a 2-way voice panel that the company installs in your home. If you do not respond to panel, the company will contact emergency services. Essentially, as the company explains, “we have your back.”

The second feature that sets Link Interactive apart is the Reliable Cellular System. Link Interactive recognizes that your internet connection may not always be reliable, thereby exposing the security of your home. Rather than solely rely on an internet connection for security needs, the company provides a cellular based security system. This way, your home security is not solely reliant upon the internet, but has a secondary option.

Comparison Table

The Advantages of Link Interactive’s DIY System

If you still are not sold on a DIY system, then you just may be after reading about the advantages of Link Interactive’s DIY System. With this security system, you have a multitude of features that truly make monitoring your home a simple and seamless process:

Build Your Own Security Package

As mentioned above, Link Interactive’s security system is highly customizable. With this system, you can build your own security package, which includes features based on your budget and needs. The benefit of building a package is that it gives you more freedom and it does not lock you into features that you don’t need and should not have to pay for.

A few of the most common features that you can choose from include 24/7 monitoring, smash and crash technology, tamper resistance, cellular communication, remote access and control, real-time email and text alerts, lighting control, lock control, temperature control, video monitoring, weather alerts, and geo-fencing.

Out of all of these features, the geo-fencing is perhaps the most interesting. While geo-fencing technology is not new, it is always useful to have it in a home monitoring system. The technology essentially enables you to create a parameter around your home. Once a monitored feature exits the parameters, the alarm goes off and an alert is sent to you. This feature enables you to keep a better watch on what takes place around your home and it offers you the convenience of knowing that your space is completely secure.

Security Packages Table

Link Interactive Equipment Review

In addition to the features that you can include when you build your own security package, there is also a range of equipment available to provide you with better monitoring capabilities. While you can always use pre-existing equipment (which is another benefit) you can also order equipment form the company.

The equipment the company provides include the following:

Pricing

Link Interactive is affordable and the pricing structure is quite simple.

The monitoring system starts at only $39.99 per month and if you want video included, then it is an additional $5 per month. The features of the lowest pricing structure are 24/7 monitoring, life safety, advanced interactive, a smart application for your phone and tablet, home automation and energy features, and the video monitoring option if you pay the extra $5 per month.

There are two other great qualities worth mentioning when it comes to pricing. First, the system is 40% cheaper than the company’s competitors. Meaning, you are always going to save more with Link Interactive.

When you sign up for a package, you also receive free expert tech support, which can be contacted by phone, chat, or email. Finally, you also have a 30-day money back guarantee if you are dissatisfied for whatever reason.

Monitoring Plans Reviewed

Pros and Cons Summary

Summary

To sum up our Link Interactive review: If you are looking for a high-quality, effective, and reliable home security system that has been in the business for years, then this company is it. Here, you can also customize your home security system, all at an affordable price.